Returns & Exchanges

At Youer, we want you to love every purchase, which is why we offer a hassle-free 30-day return and exchange window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is authorized, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our distribution center.

4

Receive Your Refund

After our team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing